Consolidating multiple accounts into a single Organisation can streamline management and ensure all subscriptions, licenses, and services are under a unified billing and administrative structure. However, this process requires careful planning due to the unique characteristics of each Organisation and its services.
Requirements to Consolidate Accounts to a Single Organisation
Role Required [learn more]:
Account Owner; or
Administrator
Step 1: Claim Your Organisation's Domain
Recommended First Step: Start by claiming the domain associated with your Organisation. This ensures no new accounts can be created with email addresses containing the claimed domain.
Existing Accounts Remain Unaffected: Claiming a domain does not impact existing accounts using the domain, allowing services subscribed under different organisational units to continue without disruption.
Step 2: Understand the Challenges of Consolidation
Separate Billing Cycles: Commercial Organisations may have different billing cycles (e.g., monthly or annually) and expiration dates for their subscriptions.
Unique Org Codes: Each Organisation has a unique Org Code used for services like Cloud Hosting, Marketplace uploads, and Team Workspaces. This identifier cannot be shared or transferred between Organisations.
License Migration Limitations: Product licenses cannot be migrated between accounts, necessitating new licenses for the parent Organisation.
Step 3: Plan Your Consolidation
Assess Subscription Needs:
Ensure the parent Organisation has a subscription plan that meets or exceeds the requirements of the accounts to be consolidated.
Prepare Services in the Parent Organisation:
Create the necessary services, such as product licenses and managed hosting accounts, within the parent Organisation.
Update On-Premise Solutions:
For on-premise products like Martini Designer Desktop, Martini Designer Online, and Martini Server Runtime, a license can be easily updated from one Organisational account to another.
Generate a new license from the equivalent subscriptions of the parent Organisation and follow the procedure to update your license in the product.
Refer to the product documentation on managing licenses for more information.
Migrate Managed Hosting Offers:
Managed hosting services, such as Bellini, Negroni, published Bellini apps, Martini Workspaces, Martini Essentials Hosting, and Martini Elastic Hosting, cannot use a license key from another account.
Manually migrate the associated Packages or Apps to the equivalent services in the parent Organisation before closing the old account.
Step 4: Migrate Accounts
Verify that all necessary configurations and migrations have been completed before deactivating or closing any old accounts.
Important Considerations
Consolidation impacts active services and users across accounts, so it should be carefully planned to avoid service interruptions.
Consolidation requires creating equivalent services in the parent Organisation to replace those tied to the accounts being migrated.