Claiming a domain for your Organisation ensures that all subscriptions, licenses, and user accounts associated with your domain are consolidated under a single billing account. This process prevents the creation of new organisational accounts with the same domain while leaving existing accounts unaffected.
Why Claim a Domain?
Centralized Management: Consolidate all subscriptions and licenses under a single Organisation for streamlined management and billing.
Prevent Duplicate Organisations: Once a domain is claimed, no new organisational accounts can be created using the same domain.
Requirements for Claiming a Domain
Role Required [learn more]:
Account Owner; or
Administrator
DNS Server Access: Access to your Organisation’s DNS server is required to validate domain ownership by entering a TXT record.
Steps to Claim a Domain
Log in to the Console:
Use your Administrator account to log in to the Lonti Console.
Navigate to Account Domain Settings:
Click the Cog icon in the top toolbar.
Select Account & Billing from the menu.
Under Organisation Profile, click on Domain.
Copy the Verification Code:
Under the Account Domain section, copy the provided verification code.
Create a TXT Record:
Access your Organisation’s DNS server.
Create a new TXT record with the value of the verification code.
Note: Depending on the Time-to-Live (TTL) setting of your DNS, it may take some time for the new value to propagate.
Verify the Domain:
Return to the Console and click the Verify Domain button.
The Console will check for the presence of the verification code in your DNS.
Once verified, the status will update to Verified.
Important Notes
Claiming a domain only affects new accounts. Existing accounts associated with the domain will not be impacted. For information on consolidating multiple Commercial accounts into a single account, refer to the Consolidate Accounts Knowledge Base article.
Be prepared for potential propagation delays based on your DNS’s TTL settings.