Canceling a plan in the Lonti Console is a straightforward process, but it requires specific roles to initiate the cancellation and ensure a smooth transition. Careful preparation, such as backing up critical applications and data, is essential to avoid disruptions or data loss. Follow the steps below to cancel your plan efficiently and securely.
Requirements to Cancel a Plan
Role Required [learn more]:
Account Owner; or
Administrator
Preparation Before Canceling a Plan
Export Applications and Data:
Identify any applications, configurations, or data you need to retain.
Export these items to secure locations before initiating the cancellation.
Review Active Subscriptions:
Check all active subscriptions associated with the plan to ensure no critical services will be disrupted.
Notify Team Members:
Inform relevant team members about the cancellation to avoid any surprises or downtime.
Verify Billing Term:
Confirm the current billing cycle’s end date, as the cancellation will only take effect at the conclusion of the term.
Steps to Cancel a Plan
Log in to the Console:
Use your Account Owner credentials to access the Lonti Console.
Access Account & Billing:
Click the Cog icon in the main navigation bar.
Select Account & Billing from the menu.
Cancel Your Plan:
Click the Subscriptions menu and scroll down to the Lonti Plan section.
Click the Cog icon next to your current plan and select Cancel Subscription.
Follow the prompts to confirm and finalize the cancellation.
Notes
Effective Date:
The cancellation will take effect at the conclusion of your current billing term.
Data and Applications:
Ensure you have exported or backed up any applications, configurations, or data you wish to retain. These will no longer be accessible after the cancellation takes effect.
By following these steps, you can cancel your plan while ensuring your data and resources are preserved.